Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Agnes Pagatpatan

Puerto Princesa City

Summary

Versatile and experienced professional with a background in client service consulting, therapist assistance, and spa therapy. Equipped with a strong foundation in customer service and a passion for wellness, I have honed my skills in providing exceptional care and support to clients. With experience in spa therapy, including massage therapy and nail technology, I am adept at delivering relaxing and rejuvenating treatments tailored to individual needs. Seeking to leverage my expertise in client service and therapeutic techniques to excel as a Massage Therapist and Nail Technician, fostering positive client experiences and promoting holistic well-being. Knowledgeable [Job Title] with [Number] years of experience offering professional massage treatments to relieve muscle discomfort and aid relaxation. Practiced in wide-ranging massage techniques and methods. Service-minded, patient and flexible in challenging environments. Licensed Massage Therapist certified in multiple techniques. Continuously trains in massage methods to give clients best possible experiences and results. Empowers and supports clients dealing with stress and physical ailments. Friendly Manicurist versed in both manicures and pedicures. Hardworking, reliable and dedicated to customer service. Willing to take on any task to support business and team needs.

Overview

8
years of professional experience
4
Certification

Work History

Renz Hotel Services Company

Senior Massage Therapist and Nail Technician
01.2022 - 02.2024

Job overview

  • Led and managed client consultations to assess needs and provide tailored solutions
  • Developed and maintained strong relationships with clients, ensuring satisfaction and loyalty
  • Resolved client issues and concerns promptly and effectively to maintain trust and satisfaction.

Traditional Indonesian Spa

Client Service Consultant Assistance
01.2015 - 01.2017

Job overview

  • Assisted clients with inquiries, appointments, and scheduling service
  • Provided personalized recommendations based on clients’ needs and preferences
  • Handled administrative tasks such as filing paperwork and maintaining client records
  • Collaborated with colleagues to ensure smooth operation of front desk activities
  • Addressed client concerns and resolved issues in a professional and timely manner.

Touch Of Art For Men And Women

Therapist Consultant Assistance
03.2006 - 03.2007

Job overview

  • Supported therapists in delivering treatments and therapies to clients
  • Prepared treatment rooms and ensured they were clean and well-stocked
  • Assisted with client intake procedures and documented treatment notes
  • Provided assistance during therapy sessions, such as handing equipment or products
  • Offered guidance and support to clients before and after treatments.

David Spa And Salon

Licensed Massage Therapist
08.2004 - 02.2005

Job overview

  • Administered a variety of spa treatments including massages, facials, and body wraps
  • Customized treatments based on clients’ preferences and specific needs
  • Maintained a clean and organized workspace, including sanitizing equipment and replenishing supplies
  • Educated clients on skincare and relaxation techniques to promote overall well-being.

Education

Technical Education And Skills Development Authority (TESDA)
Fort Bonifacio Taguig City

Massage Therapy National Certificate II from Massage Therapy
02.2014

University Overview

University of The Philippines
Diliman Quezon City

Bachelor Of Science In Physical Therapy
03.2003

University Overview

St Peter School
Deoces Of Gumaca Calauag Quezon

Graduate from Education of Individuals in Secondary Special Education Programs
03.1999

University Overview

Skills

  • Massage Therapy
  • Nail Technology
  • Client Service
  • Spa Therapy
  • Customer Consultation
  • Relaxation Techniques
  • Therapeutic Touch
  • Nail Care
  • Wellness Promotion
  • Communication
  • Time Management
  • Sanitation and Hygiene
  • Product Knowledge
  • Salesmanship
  • Multitasking

Certification

  • Certificate Of Completion: Beauty Care Services (Nail Care) NCII, 2022-01-01
  • Certificate Of Attendance: Introduction To Massage Therapy, 2009-01-01
  • Certificate of attendance for having attended the Orientation seminar/ workshop on provide body Scrub and wrap
  • Certificate Of Completion: Reflexology, Aromatherapy, Swedish Massage, 2009-01-01

Timeline

Senior Massage Therapist and Nail Technician
Renz Hotel Services Company
01.2022 - 02.2024
Client Service Consultant Assistance
Traditional Indonesian Spa
01.2015 - 01.2017
Therapist Consultant Assistance
Touch Of Art For Men And Women
03.2006 - 03.2007
Licensed Massage Therapist
David Spa And Salon
08.2004 - 02.2005
Technical Education And Skills Development Authority (TESDA)
Massage Therapy National Certificate II from Massage Therapy
University of The Philippines
Bachelor Of Science In Physical Therapy
St Peter School
Graduate from Education of Individuals in Secondary Special Education Programs
Agnes Pagatpatan