Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Accomplishments
Software
Interests
Traveling
Additional Information
Timeline
Hi, I’m

Agadave D Mina

Healthcare
Caloocan,Metro Manila
Agadave D Mina

Summary

  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
years of professional experience
24
Certification

Work History

The Kingsley Clinic

Medical VA Insurance Biller
02.2023 - 03.2023

Job overview

  • Maintain meticulous records of medical costs, adjustments, co-payments, and other billing details.
  • Utilized various software programs to process customer payments.
  • Posted payments and collections on regular basis.
  • Filed and updated patient information and medical records.

Legato Health Technologies (Third Party Administrator Health Insurance)

ECOB Specialist I
02.2022 - 08.2022

Job overview

  • Responsible for researching and investigating other coverage for all of thecompany's groups and members in the USA Healthcare Insurance such as Anthem, Aetna, Cigna, UHC, Medical Mutual, Humana, Amerigroup, Medicaid, Medicare, Centene, BCBS, Kaiser Permanente, Blue Cross of California, Healthnet of California, Molina Healthcare, Centene, Caresource and Carefirst Inc.
  • Familiar with NAIC and Federal Guidelines to insure that it is my investigation is correct benefits coordination.
  • Accountable for end-to-end functionality on every coordination of Benefits (COB) function including reconciliation of claims, membership, and accounting.
  • Reviews claim history to reconcile processed, pended, or recovered in any error.

Maxicare Healthcare Corporation (Health Insurance)

Customer Support Representative/Insurance Specialist
09.2019 - 02.2022

Job overview

  • Evaluation of Claims processing such as Death Claims, In-patient services, Outpatient services, Outpatient Medicines services, and Emergency services.
  • Provide Email & Call support.
  • Code medical procedures and examine insurance claims.
  • Resolved customer complaints by distinguishing, prioritizing and reporting claims issues.

Philippine Heart Center (Government Hospital)

SENIOR MEDICAL LABORATORY TECHNOLOGIST
01.2018 - 08.2019

Job overview

  • Maintained laboratory equipment and supplies, ensuring proper functioning and compliance with laboratory standards.
  • Followed safety protocols to maintain safe and secure laboratory environment.
  • Utilized expertise in microbiology, chemistry, and hematology to help with diagnosis of medical issues.
  • Collected and studied blood samples to determine number of cells, morphology, blood group and blood type.

Laguna Diagnostic Center Clinic

MEDICAL LABORATORY TECHNOLOGIST
07.2011 - 12.2017

Job overview

  • Prepared laboratory samples for analysis and performed data entry for accurate reporting.
  • Maintained confidentiality of all patient information to conform to internal, and other regulatory standards.
  • Operated highly specialized laboratory equipment to process specimens.
  • Maintained strict aseptic fields when collecting biological samples, minimizing staff, and patient infection risks.

Education

Dr. Carlos Lanting College
Quezon City

Bachelor of Science from Medical Technology
06.2011

University Overview

  • Graduated with distinction, with a GWA of 1.75.

Skills

  • Medical Insurance Claims Processing
  • Knowledge of Medical Insurance Terminology
  • Insurance Background
  • Insurance Coding
  • Insurance Processing
  • Private Insurance
  • Medical Insurance Billing
  • Salesforce CRM, Zoho CRM, Microsoft Dynamics, Zendesk, Shopify, SugarSync, Dropbox, Canva, Google Suite tools, Go High-Level CRM Software Expert and EMR Software
  • Customer Service
  • Administrative and Office Support
  • Client Relations
  • Operations Management
  • Client Management
  • Social Media Management
  • Online Marketing and Advertising
  • Business Development
  • Email Marketing
  • Facebook, Instagram, LinkedIn

Certification

  • FOUNDATION TRAINING PROGRAM, MAXICARE HEALTHCARE CORPORATION - SEPTEMBER 16-20 2019
  • NEW HIRE ONBOARDING TRAINING FOR SALES AND SALES SUPPORT, MAXICARE HEALTHCARE CORPORATION - SEPTEMBER 23-27, 2019
  • MANDATORY OCCUPATIONAL SAFETY AND HEALTH TRAINING, MAXICARE HEALTHCARE CORPORATION - OCTOBER 18-22, 2021
  • SALES AND BUSINESS DEVELOPMENT, MAXICARE HEALTHCARE CORPORATION - NOVEMBER 08-12, 2021
  • ONBOARDING NEW CLIENTS AND PROPERTIES, MAXICARE HEALTHCARE CORPORATION - JANUARY 17-21, 2022
  • TECHNOLOGY SOLUTIONS, LEGATO HEALTH TECHNOLOGIES - MARCH 14-18, 2022
  • PROPERTY MANAGEMENT, VPM ACADEMY - AUGUST 01-05, 2022
  • LIFECYCLE OF A PROPERTY UNDER MANAGEMENT, VPM ACADEMY - AUGUST 08-12, 2022
  • PRE-LEASING BASICS, VPM ACADEMY - AUGUST 15-19, 2022
  • LEASING A PROPERTY & TENANT ONBOARDING, VPM ACADEMY - AUGUST 22-26, 2022
  • FEES STRUCTURES, OWNER STATEMENTS, AND TENANT LEDGERS, VPM ACADEMY - AUGUST 29-SEPTEMBER 03, 2022
  • RENT COLLECTIONS, LEASE ENFORCEMENT, AND EVICTIONS, VPM ACADEMY - SEPTEMBER 05-09, 2022
  • MAINTENANCE AND INSPECTIONS, VPM ACADEMY - SEPTEMBER 12-16, 2022
  • LEASE EXPIRATIONS AND LEASE RENEWALS, VPM ACADEMY - SEPTEMBER 19-23, 2022
  • DIGITAL MARKETING IN ECOMMERCE SESSION 1, NESTLE - SEPTEMBER 21, 2022
  • DIGITAL MARKETING IN ECOMMERCE SESSION 2, NESTLE - SEPTEMBER 21, 2022
  • QUICK COMMERCE - THE NEXT GENERATION OF ECOMMERCE?, NESTLE - SEPTEMBER 21, 2022
  • THE FUTURE OF ECOMMERCE, NESTLE - SEPTEMBER 21, 2022
  • SUPPLY CHAIN & PROCUREMENT - TECHNICAL & PRODUCTION
    SESSION 1, NESTLE - SEPTEMBER 22, 2022
  • SUPPLY CHAIN & PROCUREMENT - TECHNICAL & PRODUCTION
    SESSION 2, NESTLE - SEPTEMBER 22, 2022
  • DIGITAL IN MANUFACTURING, NESTLE - SEPTEMBER 22, 2022
  • ENABLING DATA-DRIVEN VIDEO MARKETING THROUGH ARTIFICIAL
    INTELLIGENCE, NESTLE - SEPTEMBER 22, 2022
  • MOVE-OUTS, MAKE-READIES, AND RELISTS, VPM ACADEMY - SEPTEMBER 26-30, 2022
  • KAREO MEDICAL INSURANCE BILLER, THE KINGSLEY CLINIC - FEBRUARY 13-17, 2023
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Berlitz English Proficiency Test - Manila
  • ET SET English Test - C1 Advanced Level
  • Qualified Medical Laboratory Technologist
  • Conflict Resolution - Responsible for handling customer account inquiries, and accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

Software

Word Processing

Google Workspace

Collaboration and Communication Software

Social Media

Graphic Design Skills

Enterprise systems like CRM

Spreadsheets

Email Marketing

Team collaboration

Project Management

Interests

Healthcare

Customer service

Project management

Graphic design

Marketing

Sales

Writing or editing

Real Estate

Traveling

Traveling to different countries can be an exciting and enriching experience that allows me to explore different cultures, cuisines, landscapes, and histories. There are so many countries to choose from, each with its own unique features and attractions that can make for a memorable and fulfilling trip.

One of the most exciting things about traveling to different countries is experiencing the local culture. I learn about traditional customs, beliefs, and practices, try new foods, attend festivals and events, and interact with local people. This can broaden my perspective and given me a deeper appreciation for the diversity of the world.

Traveling to different countries can also be a great way to learn about history and heritage. There are many places to visit like ancient ruins, historical landmarks, and museums that showcase the rich and complex history of different regions. This can be a fascinating way to learn about the world's past and how it has shaped the present.

Of course, traveling to different countries also comes with its challenges. You may encounter language barriers, cultural differences, and logistical issues. However, these challenges can also be opportunities to learn and grow. By navigating these challenges, you can develop new skills and gain a sense of independence and resilience.

Overall, traveling to different countries can be an incredible experience that can broaden your horizons, challenge your assumptions, and leave you with unforgettable memories.

Additional Information

I am a hardworking and dedicated employee who is always willing to go the extra mile to ensure a job is done right. I have a strong work ethic and excellent problem-solving skills. I am a team player and enjoy collaborating with others to achieve success. I have a strong attention to detail and am always striving to improve my performance. I am also a quick learner and have a keen interest in learning new skills and technologies. I am HIPAA Trained.

In addition to my strong work ethic and problem-solving skills, I bring a wealth of professional experience to the table. Throughout my career, I have held various positions in different industries, including healthcare, finance, and technology. This diverse background has given me a well-rounded perspective and the ability to adapt to new challenges quickly.

In my most recent role, I played a critical role in ensuring compliance with HIPAA regulations. As a HIPAA-trained professional, I am well-versed in the complex rules and regulations that govern the healthcare industry. I understand the importance of protecting patient privacy and am committed to upholding the highest standards of confidentiality and security.

As a team player, I believe in working collaboratively to achieve success. I am always willing to lend a helping hand and support my colleagues in any way I can. I also understand the importance of clear communication and strive to maintain open lines of dialogue with my teammates and managers.

One of my greatest strengths is my ability to learn new skills and technologies quickly. I am always seeking out opportunities to expand my knowledge and stay up-to-date with the latest industry trends. I believe that ongoing learning is essential for personal and professional growth, and I am committed to investing in my own development.

Overall, I am a dedicated and hardworking professional with a strong track record of success. I am confident that my skills, experience, and commitment to excellence make me a valuable asset to any team.

Timeline

Medical VA Insurance Biller

The Kingsley Clinic
02.2023 - 03.2023

ECOB Specialist I

Legato Health Technologies (Third Party Administrator Health Insurance)
02.2022 - 08.2022

Customer Support Representative/Insurance Specialist

Maxicare Healthcare Corporation (Health Insurance)
09.2019 - 02.2022

SENIOR MEDICAL LABORATORY TECHNOLOGIST

Philippine Heart Center (Government Hospital)
01.2018 - 08.2019

MEDICAL LABORATORY TECHNOLOGIST

Laguna Diagnostic Center Clinic
07.2011 - 12.2017

Dr. Carlos Lanting College

Bachelor of Science from Medical Technology
Agadave D MinaHealthcare