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Associate Principal Engineer

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Service-oriented Customer Support Representative with 7 months of experience in contact center operations talking to customers over the phone, e-mail, online chat, or social media to resolve a broad range of concerns. Offers strong computer skills in Word, Excel, and web-based applications and delivers exceptional communication with keen attention to detail. Multitasks and thinks critically and analytically to problem solve and produce satisfied customers.

Dedicated to maintaining clear and logical approach in challenging situations, prioritizing tasks, and following structured process to meet deadlines. Takes initiative, follows through on commitments, and maintains consistency while focusing on understanding customer needs and providing valuable resolutions.

A Civil Engineer and Sanitary Engineer with thirty- two (32) years of varied experience in the field of Civil Engineering construction, design, scheduling and management, with knowledge and experience in various Civil Engineering materials and equipments. This involves experience in Horizontal and Vertical construction such as Housing and Land Development, Massive Foundation works, Retaining walls, Multi-storey building construction, Drainage, Erosion works, and other Civil works. Conduct project implementation in conformity with the Engineering plans and Specifications with the Oil and Gas entities. Evaluation and inspection of Civil Construction projects. Computer Literate (User of Microsoft Project, Great Plains program, Excel, Word, Auto Cad & Oracle Primavera Release 15.1). As a Project Manager of a Consultancy firm in Saudi Arabia, i handle large and massive projects as manifested in a separate page.

With strong analytical, communication, and teamwork skills, I possess a proven ability to adapt quickly to new environments. My drive to contribute to team success and continuously develop my professional skills is evident. I bring a positive attitude, commitment to learning and growth, and excellent problem-solving abilities. I am poised to make a valuable contribution to team success and achieve positive outcomes. Ready to take on new challenges and advance organizational objectives with dedication and enthusiasm.

A Software QA Engineer with 6 years of experience in quality assurance testing with agile methodology in the field of hospitalization and banking. Was able to analyze given Business Requirement Documents, Functional Specifications Documents, and Technical Design Documents and effectively applied it in creating the test plan then later executed test scripts carefully and skillfully. Also checked each requirement meticulously to guarantee that the product meets all customer preconditions to know what defects to log that did not follow the requirements.

Dynamic Client Relation Specialist at Delinea with a proven track record in relationship management and technical communication. Committed to translating technical concepts into accessible solutions. Experienced with specialized task execution and strategic implementation. Utilizes effective problem-solving techniques to enhance operational processes. Track record of fostering team collaboration and ensuring project success.

Dynamic Team Manager at Alorica Teleservices Inc, skilled in performance coaching and operational excellence. Successfully enhanced customer experience through strategic action plans, driving compliance and fostering a motivating environment. Adept at influencing cross-functional teams to achieve alignment and boost efficiency, resulting in significant improvements in agent and customer satisfaction.

CELTA-certified English teacher with a professional background in international business, personal banking, and sales advisory. My teaching approach is shaped by both recent formal training and years of real-world experience in corporate environments, enabling me to deliver Business English lessons that are practical, relevant, and communicative.

A highly skilled professional with a comprehensive understanding of auto parts and excellent driving skills, supported by a professional driving licence. Demonstrates exceptional customer service abilities and possesses great geographical knowledge, ensuring efficient and effective service delivery. Adept at prioritising workload to meet deadlines and achieve objectives. Committed to leveraging expertise in a dynamic environment, aiming to contribute to operational excellence and customer satisfaction.

A motivated and creative graduate with strong commercial awareness and attention to detail. With over two years’ experience in footwear retail, aspiring to build a career in merchandising within the fashion and lifestyle sector. Hands on experience across sales, stock management, bestseller analysis, and store performance has built a strong understanding of how effective merchandising drives customer engagement and sales. Confident working with Excel, data, and retail systems, with a keen interest in how performance insights and stock availability influence demand and overall store results.

ADRIAN JAN J. DATCHILE

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Sales Representative / Sales Adviser

Education

Studied Computer Engineering

High School Diploma -

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Sales Representative / Sales Adviser

High School Diploma -

Studied Computer Engineering

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