Adrian Dela Luna Evangelista

• Daily cleaning and servicing of guests' rooms.
• The correct distribution of daily programs, gift orders and correct turndown service in the assigned rooms.
• Ensure safety and comfort of customers onboard the cruise ship.
• Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
• I am knowledgeable and comply with the Public Health Rules and Regulations pertaining to his/her working area at all times.
• Ensure Customer's satisfaction until the end of their holiday onboard the ship.

• To follow specific duties directed by the Housekeeping Supervisor to achieve results according to schedule for the team.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Maintained excellent attendance record, consistently arriving to work on time.
• Carried out day-day-day duties accurately and efficiently.
• Responsible of the public areas and crew areas of the ship.

I am responsible for the cleanliness of hotels public areas including hotel exteriors (function rooms, lobbies, toilets, lounges, restaurants and etc). I also need to train and inspect the performance of assigned public area attendants ensuring that all procedures are completed as per the hotel's operating standards.