Summary
Overview
Work History
Education
Skills
Timeline
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Adrian Pamonag

Iloilo City, Province Of Iloilo

Summary

  • 5 years of experience in the Broadcast Communication field.
  • Proficient use of PC software programs; Microsoft Word, Excel, Power Point, Google Suite,
    AutoCAD for design, OBS studio and Wirecast for streaming and live video coverage.
  • Experienced in business process outsourcing that enhanced my communication and systematic ability.
  • Capable of responsibly working independently with less intervention needed.
  • Registered Electronics Engineer and Electronics Technician

Overview

7
7
years of professional experience

Work History

Broadcast Engineer

MBC Media Group
02.2020 - Current
  • Almost 5 years of hands-on experience in broadcast engineering specializing in electronics engineering, signal flow, RF engineering, and satellite uplink/downlink
  • Designed and implemented a data driven maintenance tracking system, reducing system downtime.
  • Analyzed technical data to optimize broadcast signal strength and efficiency.
  • Participated in designing of broadcast system that enhanced audio quality and in program implementations that made the station as the most listened station in the province gaining almost 30% of the listening public.
  • Spearheaded as the only engineer in the station the implementation of a new software system that decrease missed spots in programming and increase efficiency due to the shift of operation from manual to automatic.
  • Provided training and support to interns and colleagues about the operation and the effective usage of system and tools.

Internship

Philippine Long Distance Telephone Company
10.2018 - 03.2019
  • Surveyed and designed routers and switches for new customers and optimizing coverage and connectivity.
  • Used diagnostic tools for fault analysis and performance monitoring of network infrastructure and travel for troubleshooting.

Customer Service Representative

SPI Global CRM Inc.
04.2018 - 06.2018
  • Manage incoming calls and customer queries such as billing and technical issues.
  • Resolved customer complaints with empathy, resulting in a positive satisfaction customer response.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and generated sales leads that develop into new customer.

Education

Bachelor of Science - Electronics And Communications Engineering

Iloilo Science And Technology University
Lapaz, Iloilo City
04-2019

Skills

  • Systemic Problem solving
  • Rapid decision-making
  • Critical thinking and evaluation
  • Data driven
  • Highly technical and systematic

Timeline

Broadcast Engineer

MBC Media Group
02.2020 - Current

Internship

Philippine Long Distance Telephone Company
10.2018 - 03.2019

Customer Service Representative

SPI Global CRM Inc.
04.2018 - 06.2018

Bachelor of Science - Electronics And Communications Engineering

Iloilo Science And Technology University

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Adrian Pamonag