Summary
Overview
Work History
Education
Skills
References
Personal Information
Timeline
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ADRIAN ARCILLA VIPINOSO

ADRIAN ARCILLA VIPINOSO

Marikina City

Summary

Results-driven Sales Professional with over a decade of experience in inbound and outbound sales. Proven track record of exceeding targets, delivering exceptional customer service, and managing high volumes of customer interactions. Skilled in CRM software, problem-solving, and building strong customer relationships. Seeking to leverage my expertise to contribute to a dynamic sales team.

Overview

15
15
years of professional experience

Work History

Sales Chat Support Specialist

Concentrix
10.2024 - Current
  • Utilized effective sales techniques to convert inquiries into sales.
  • Assisted customers with order tracking and resolving any issues related to their purchases.

Outbound Sales Representative

Deployed
03.2024 - 09.2024
  • Specialized in selling broadband and electricity services to New Zealand customers, demonstrating strong product knowledge and effective sales techniques.
  • Utilized persuasive communication and negotiation skills to close sales and build strong customer relationships.

Outbound/Inbound Sales Representative

Acquire Asia Inc.
07.2016 - 03.2024
  • Specialized in selling internet services, as well as bundled power and gas options to residential customers in Australia.
  • Consistently met or exceeded monthly sales targets, contributing significantly to overall sales performance.

Inbound Sales Representative

Orchid Cybertech Services Inc.
03.2015 - 06.2016
  • Managed high volumes of inbound sales inquiries, consistently converting inquiries into sales and maximizing call conversion rates.
  • Consistently met or exceeded monthly sales targets, contributing significantly to the company's revenue growth.

Outbound Sales Agent

Shore Solutions Inc.
03.2012 - 01.2015
  • Specialized in cold calling, selling collections of cards for cooking, gardening, crafting, home repair, and more to customers in Australia, helping them complete their preferred collections.
  • Consistently achieved and exceeded weekly sales targets, qualifying for incentives regularly.

Outbound Sales Agent

John Ernest Connecting Continents (JECC)
11.2009 - 01.2012
  • Conducted outbound cold calls to potential customers, promoting online subscriptions for government funding information and resources.
  • Consistently met and exceeded weekly sales targets, earning bi-monthly commissions regularly.

Education

Bachelor in Banking and Finance -

Polytechnic University of the Philippines (PUP)
05.2009

Camp General Emilio Aguinaldo High School -

Camp General Emilio Aguinaldo High School
Quezon City, Metro Manila, Philippines
04.2005

Industrial Valley Elementary School -

Industrial Valley Elementary School
04.2001

Skills

  • Sales Expertise
  • Problem-Solving
  • Excellent Communication
  • Customer Service
  • Typing Speed
  • CRM Software Usage (Salesforce, Zoho)

References

  • Ryan Fontamillas, Team Manager, Acquire Asia Inc., 0998-9715442
  • Bryan Fuerte, Team Leader, Shore Solutions Inc., 0932-2012664
  • Maryanne Magbitang, Team Leader, TPG, 0915-8630920

Personal Information

  • Age: 36
  • Height: 5'6"
  • Weight: 130 lbs.
  • Date of Birth: September 19, 1988
  • Nationality: Filipino
  • Marital Status: Single

Timeline

Sales Chat Support Specialist

Concentrix
10.2024 - Current

Outbound Sales Representative

Deployed
03.2024 - 09.2024

Outbound/Inbound Sales Representative

Acquire Asia Inc.
07.2016 - 03.2024

Inbound Sales Representative

Orchid Cybertech Services Inc.
03.2015 - 06.2016

Outbound Sales Agent

Shore Solutions Inc.
03.2012 - 01.2015

Outbound Sales Agent

John Ernest Connecting Continents (JECC)
11.2009 - 01.2012

Industrial Valley Elementary School -

Industrial Valley Elementary School

Bachelor in Banking and Finance -

Polytechnic University of the Philippines (PUP)

Camp General Emilio Aguinaldo High School -

Camp General Emilio Aguinaldo High School
ADRIAN ARCILLA VIPINOSO