Jenifer Caddali
Hospitality Management
Sampaloc Manila
Summary
Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues.
Overview
6
6
years of professional experience
Work History
Cashier
Mcdonald’s
Laoag City
02.2018 - 08.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Cashier
Greenwich
Laoag City
02.2020 - 06.2020
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
Sales Associate
Savemore
Quezon City
10.2021 - 10.2022
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Engaged with customers to effectively build rapport and lasting relationships.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Rest Hall Attendant
Yataispa Wolrd
Pasay City
11.2022 - 01.2024
- Responded to all customer inquiries thoroughly and professionally.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
Education
Undergraduate - Hospitality Administration And Management
Northwestern University
Laoag City 08.2019 - 12.2019
Skills
Safety awareness
undefinedTimeline
Rest Hall Attendant
Yataispa Wolrd
11.2022 - 01.2024
Sales Associate
Savemore
10.2021 - 10.2022
Cashier
Greenwich
02.2020 - 06.2020
Undergraduate - Hospitality Administration And Management
Northwestern University
08.2019 - 12.2019
Cashier
Mcdonald’s
02.2018 - 08.2018
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