Allan Wilson

Collaborated with sales team members to share leads and strategies for securing appointments with high-level decisionmakers by:

• Creating targeted marketing materials for lead generation and email marketing campaigns.
• Integrating feedback on marketing materials used during appointment setting efforts, leading to improved messaging clarity and resonance with target audience groups.
• Leveraging a high level of knowledge about company products and services, enabling effective communication with potential clients.

I am responsible for providing one-on-one tutoring services for international students, leading to significant improvements in language abilities in the following primary areas of interest: Test preparation, Business English, and English for French speakers.

My contributions have included the creation of English-language instructional video content on a variety of topics including business.

Demonstrated areas of expertise include conducting mock tests and practice interviews and providing relevant feedback and accurate student evaluations.

Performing public record searches via select databases and county court sites, I was responsible for the back-end processing of CRM requests to maintain service standards; analyzing and presenting data to management; following policies, procedures, and assigned workflows set by department leadership; understanding and applying guidelines in search criteria; and interfacing with clients and applicants as needed.

I was responsible for advising on the company-wide application of Privacy legislation and providing options for financial peace of mind with life and related insurance products. This work involved Identifying and soliciting potential clientele, adhering to established payment protocols, ensuring completion of forms and other policy requirements.

Strengths that I utilized effectively in sales and adjusting roles included the ability to follow up with clients and insurance companies, creating documents to send to insureds, and maintaining excellent team communications.

• Organized board meetings effectively, preparing detailed agendas and coordinating logistics for maximum productivity.

• Streamlined communication between executive management and the board, ensuring timely delivery of key information.

• Participated in HR functions including contacting, screening, and meeting with new applicants and facilitating required training.

For more than 10 years I played a pivotal role in the effective and efficient management and provision of records services for Federal departments and agencies by coordinating access to in-house databases and information management systems; organizing unit and program activities; supervising on-site clients and contractors; training staff; and resolving problems and complaints.