Ace Tan
Wendy’s Hamburger Restaurant
Bautista,PAN
12
years of professional experience
Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Work History
Assistant Store Manager
2 Years 11 Months- Supervised daily operations to ensure compliance with health and safety regulations.
- Trained and mentored staff on customer service best practices and operational procedures.
- Managed inventory levels, minimizing waste while ensuring stock availability for peak hours.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Frontline Supervisor
5 Months- Supervised daily operations to ensure high-quality service and product standards.
- Trained and mentored staff on best practices in food preparation and safety protocols.
- Monitored team performance, providing feedback to improve efficiency and productivity.
Area Manager
11 Months- Developed strategic initiatives to enhance product distribution efficiency across multiple locations.
- Oversaw daily operations to ensure compliance with company standards and safety regulations.
- Analyzed market trends to inform decision-making and adjust operational strategies accordingly.
Shift Manager
11 Months- Supervised daily operations to ensure efficient service and adherence to company standards.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Kitchen Staff
3 Months- Ensured compliance with food safety standards and sanitation practices.
- Prepared and assembled menu items according to established recipes and guidelines.
- Operated kitchen equipment efficiently, maintaining high standards of cleanliness.
Manager Trainee
6 Months- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Waiter/Receptionist
1 Year 6 Months- Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
- Managed multiple tables efficiently while maintaining high-quality service standards.
Customer Sales Representative
9 Months- Generated sales leads through proactive communication and relationship building with customers.
- Provided product knowledge and support to address customer inquiries and enhance satisfaction.
Banquet Waiter
1 Year 3 Months- Provided exceptional service during high-volume banquet events, ensuring guest satisfaction and smooth operations.
- Assisted in setup and breakdown of banquet facilities, adhering to safety and cleanliness standards.
Education
- Hotel, Motel, And Restaurant Management
Skills
Customer service and engagement
The ability to work under pressure and to tight deadlines
A positive approach in a busy working environment
POS systems operations
Assignment delegation
Operations
Disclaimer
I hereby certified that all statements given in this application is true and correct to the best of my knowledge and belief
Timeline
Assistant Store Manager
Wendy’s Hamburger Restaurant
11.2023 - CurrentRead More
Frontline Supervisor
Contis Bakeshop and Restaurant
05.2023 - 10.2023Read More
Area Manager
Eljin Butter World
05.2022 - 04.2023Read More
Shift Manager
Yellow Cab Pizza co.
03.2021 - 02.2022Read More
Kitchen Staff
Yellow Cab Pizza Co.
12.2020 - 03.2021Read More
Manager Trainee
McDonalds Company
01.2020 - 07.2020Read More
Waiter/Receptionist
Khayal Restaurant
09.2017 - 03.2019Read More
Customer Sales Representative
Globe Telecom / Raven Mercantile Inc.
04.2016 - 01.2017Read More
Banquet Waiter
Pearl Manila Hotel
12.2013 - 03.2015Read More
Arellano University
from Hotel, Motel, And Restaurant Management
Read More
Baluyot National High School
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Malabon Elementary School
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