Ace Tan
Bautista,PAN
Summary
Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Overview
12
12
years of professional experience
Work History
Assistant Store Manager
Wendy’s Hamburger Restaurant
11.2023 - Current
- Supervised daily operations to ensure compliance with health and safety regulations.
- Trained and mentored staff on customer service best practices and operational procedures.
- Managed inventory levels, minimizing waste while ensuring stock availability for peak hours.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Frontline Supervisor
Contis Bakeshop and Restaurant
05.2023 - 10.2023
- Supervised daily operations to ensure high-quality service and product standards.
- Trained and mentored staff on best practices in food preparation and safety protocols.
- Monitored team performance, providing feedback to improve efficiency and productivity.
Area Manager
Eljin Butter World
05.2022 - 04.2023
- Developed strategic initiatives to enhance product distribution efficiency across multiple locations.
- Oversaw daily operations to ensure compliance with company standards and safety regulations.
- Analyzed market trends to inform decision-making and adjust operational strategies accordingly.
Shift Manager
Yellow Cab Pizza co.
03.2021 - 02.2022
- Supervised daily operations to ensure efficient service and adherence to company standards.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Kitchen Staff
Yellow Cab Pizza Co.
12.2020 - 03.2021
- Ensured compliance with food safety standards and sanitation practices.
- Prepared and assembled menu items according to established recipes and guidelines.
- Operated kitchen equipment efficiently, maintaining high standards of cleanliness.
Manager Trainee
McDonalds Company
01.2020 - 07.2020
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Waiter/Receptionist
Khayal Restaurant
09.2017 - 03.2019
- Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
- Managed multiple tables efficiently while maintaining high-quality service standards.
Customer Sales Representative
Globe Telecom / Raven Mercantile Inc.
04.2016 - 01.2017
- Generated sales leads through proactive communication and relationship building with customers.
- Provided product knowledge and support to address customer inquiries and enhance satisfaction.
Banquet Waiter
Pearl Manila Hotel
12.2013 - 03.2015
- Provided exceptional service during high-volume banquet events, ensuring guest satisfaction and smooth operations.
- Assisted in setup and breakdown of banquet facilities, adhering to safety and cleanliness standards.
Education
Hotel, Motel, And Restaurant Management
Arellano University
Malabon, Metro Manila, Philippines03-2015
Baluyot National High School
Pangasinan, Philippines03-2010
Malabon Elementary School
Malabon, Metro Manila, Philippines03-2010
Skills
- Customer service and engagement
- The ability to work under pressure and to tight deadlines
- A positive approach in a busy working environment
- POS systems operations
- Assignment delegation
- Operations
Disclaimer
I hereby certified that all statements given in this application is true and correct to the best of my knowledge and belief
Timeline
Assistant Store Manager
Wendy’s Hamburger Restaurant
11.2023 - Current
Frontline Supervisor
Contis Bakeshop and Restaurant
05.2023 - 10.2023
Area Manager
Eljin Butter World
05.2022 - 04.2023
Shift Manager
Yellow Cab Pizza co.
03.2021 - 02.2022
Kitchen Staff
Yellow Cab Pizza Co.
12.2020 - 03.2021
Manager Trainee
McDonalds Company
01.2020 - 07.2020
Waiter/Receptionist
Khayal Restaurant
09.2017 - 03.2019
Customer Sales Representative
Globe Telecom / Raven Mercantile Inc.
04.2016 - 01.2017
Banquet Waiter
Pearl Manila Hotel
12.2013 - 03.2015
Hotel, Motel, And Restaurant Management
Arellano University
Baluyot National High School
Malabon Elementary School