Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Intouch CX
Quezon City, Metro Manila, Philippines (Remote)
03.2020 - 03.2025
Assists users with various issues, such as troubleshooting technical problems, guiding them through the expense reporting process, and answering questions about the platform's features.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Collaborated with team members to develop best practices for consistent customer service delivery.
Exceeded performance metrics consistently, earning recognition as a top performer within the team.