Allyssa May Canotal
Santa Maria, Province Of Bulacan
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Intouch CX
03.2020 - 03.2025
- Assists users with various issues, such as troubleshooting technical problems, guiding them through the expense reporting process, and answering questions about the platform's features.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Education
Associate of Science - Health Care Management
St. Augustine School of Nursing
Manila03-2013
Bachelor of Science - Nursing
Far Eastern University
Manila04-2009
Skills
- Client Support
- Analytical Problem-Solving
- Detail-Oriented Data Management
- Conflict Resolution Techniques
- Real-Time Chat Support
- Product Solutions Expertise
Timeline
Customer Service Representative
Intouch CX
03.2020 - 03.2025
Associate of Science - Health Care Management
St. Augustine School of Nursing
Bachelor of Science - Nursing
Far Eastern University
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