Abigail Gorillo
Pasig
Summary
Dynamic Project Management Analyst with a proven track record at Accenture Inc., enhancing efficiency and boosting team performance. Expert in project planning and development, coupled with exceptional team collaboration skills. Achieved significant process enhancements and coached junior staff, driving project success and compliance.
Overview
8
8
years of professional experience
Work History
Project Management Analyst
Accenture Inc.
06.2021 - Current
- Monitored activities in line with timeline to ensure accurate forecast of resource needs.
- Led process enhancements, boosting efficiency across various departments involved in project lifecycle.
- Handled change requests efficiently to reduce disruptions.
- Coordinated with various departments to ensure project success.
- Ensured all necessary permits were obtained to maintain compliance with industry regulations.
- Coached junior staff on successful project management methods, boosting overall team efficiency.
Sales and Marketing Assistant
Walls in Motion
11.2019 - 07.2020
- Assisted call-in customers with questions and orders.
- Improved social media presence by creating engaging content that resonated with target audiences, driving follower growth and enhancing brand recognition.
- Boosted sales revenue by developing and implementing targeted marketing strategies.
- Coordinated trade shows and events to showcase products, resulting in increased customer engagement and potential business opportunities.
Operation Assistant
Walls in Motion
03.2017 - 10.2019
- Solved problems timely and effectively, ensuring customer satisfaction.
- Oversaw daily departmental functions, ensuring smooth workflow.
- Assisted operations manager with planning of routine operations and special projects.
- Supported daily operations by organizing office spaces for maximum functionality and ease of use.
- Provided administrative support with accurate document preparation and data entry.
- Collaborated with other departments to foster smooth operation of daily processes.
- Contributed to development of operational procedures to improve efficiency and accuracy.
- Prepared and delivered operational performance reports to inform management.
- Provided hands-on training to new hires, ensuring they were well-equipped to perform their roles successfully from day one.
- Assisted in the development of standard operating procedures to maintain consistency and accuracy across all tasks.
- Collaborated with cross-functional teams to achieve project goals within specified timelines.
- Improved customer satisfaction by promptly resolving issues and answering inquiries via phone, email, and in-person interactions.
- Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
- Boosted order fulfillment rates by closely monitoring inventory levels and promptly addressing discrepancies.
- Streamlined office operations and reduced supply expenses by negotiating contracts with new vendors.
- Enhanced data accuracy by overseeing transition to new database management system.
Logistics Coordinator
Philmastic Inc.
07.2016 - 03.2017
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
Education
Bachelor Of Science In Information Technology - Information Technology
Romblon State University - Main Campus
Liwanag Odiongan Romblon04.2016
Skills
- Team collaboration
- Scope definition
- Verbal and written communication
- Project planning and development
- Project scheduling
- Task prioritization
- Scope management
- Schedule management
- Project management
Timeline
Project Management Analyst
Accenture Inc.
06.2021 - Current
Sales and Marketing Assistant
Walls in Motion
11.2019 - 07.2020
Operation Assistant
Walls in Motion
03.2017 - 10.2019
Logistics Coordinator
Philmastic Inc.
07.2016 - 03.2017
Bachelor Of Science In Information Technology - Information Technology
Romblon State University - Main Campus
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