Abie Malinao

Key Qualifications and Responsibilities

• Reviewed and moderated high volumes of user-generated content, including videos, images, text, comments, and profiles, ensuring compliance with platform policies and community guidelines.
• Identified and removed content involving harassment, hate speech, misinformation, spam, graphic content, and other policy violations.
• Applied moderation policies consistently while maintaining high accuracy and productivity targets.
• Escalated complex or high-risk cases to specialized teams following established procedures.
• Documented moderation decisions and maintained detailed case records for audit and quality review purposes.
• Achieved and consistently maintained performance metrics related to quality, productivity, and compliance.
• Collaborated with quality assurance and policy teams to stay updated on evolving moderation guidelines.
• Demonstrated professionalism and emotional resilience when reviewing sensitive or potentially disturbing content.