Dynamic professional with experience at a fast-paced working environment, understanding in document management and office coordination. Proven ability to enhance operational efficiency through effective vendor negotiation and technical support. Passionate about delivering exceptional service and fostering positive communication across departments to achieve organizational goals.
Overview
22
22
years of professional experience
Work History
Confidential Assistant III (Coterminous)
Social Security Commission
Diliman
12.2019 - 04.2023
Coordinate with the Employee Services Department (Admin Dept) with regards to the documents needed to comply by the Commissioner and its staffs
Relaying to the concerned individuals/department the send/receive documents through/by email and/or snail mail
Coordinate with the request of vehicle thru SSS online page (M8).
Coordinate to the concerned departments/branches with regards to the member's inquiries/concerns
Coordinate to the IT department what is needed and problems inside the office (WIFI, workstations, etc.)
Coordinate with regards to the needs of the office (supplies, cleaners, etc.)
Technical Staff
Mindanao Development Authority
Pasay City
11.2018 - 06.2019
Provide technical support to the Secretary and other MinDA officials during official functions/travels in Manila
Perform liaison works with different Malacanang Offices, government agencies and other partner agencies
Perform tasks at hand assigned by the Secretary
Reservation Agent
Ezdan Hotel and Suite
Doha
12.2011 - 12.2013
Assist the guests to their inquiries with regards to their booking (new and old) either by phone, email, fax or walk-in.
Doing the reports either in the morning or evening shift that is needed by the management.
Assist the Front Office and advice actions with regards to the booking of the guest.
Communicates to the on-line bookings if the booking request/s received is questionable.
Volunteer English Teacher
Lishui Dadi Kindergarten
Lishui
03.2008 - 06.2008
Provide enhancement in the lesson plan to achieve a more comprehensive and effective learning for the students.
Interact with the students in their daily studentship and assist the other Chinese Teachers inside the classroom.
Asst Project Researcher/Admin Asst/IT Officer
BCI Asia Building and Construction Information
Salcedo Village, Makati City
01.2002 - 04.2006
Assist the researchers with their investigatory documents on-line by updating their recent projects and also get new projects from their contacts.
Negotiate with suppliers for office needs (computers, fax, copier, internet provider, etc.)
Communicate with the Internet Service Provider to secure the Internet connection and ensures continuous connection.
Maintain all computer hardware's and peripherals, keeping them in optimal working condition. Recommend software updates and virus detection programs to protect the office operating systems.
Manage all inquiries made by clients through the hotline service, and channels them through the proper researchers.
Ensures client satisfaction by following up on the accomplishment and delivery of all inquiry responses.
Technical Support Officer
BCI Asia Building and Construction Information
Salcedo Village, Makati City
10.2001 - 01.2002
Monitor the Internet connection. Communicate with the Internet Service Provider, making sure that the connection remains continuous.
Maintain all computer hardwares, keeping them in optimal working condition.
Education
Bachelor of Science - Computer Engineering
AMA Computer College
Q.C.
01.2000
Skills
Document management
Data entry
Email communication
Office coordination
Technical support
Vendor negotiation
Hobbies and Interests
PC assembles and troubleshoots
Net surfing
Chatting
Downloading
Very interested in learning new techniques, skills and procedures on how to make work more efficient
Training
12/06/22, Orientation on Land Bank of the Philippines' Product and Services, Main Bldg., East Ave., Diliman, Quezon City
10/24/22, Health Awareness Webinar: Cancer and Gene Mutation, Main Bldg., East Ave., Diliman, Quezon City
10/04/22, Orientation Session on Basic Literacy and Workers' Investment and Savings Program (WISP) Plus, Main Bldg., East Ave., Diliman, Quezon City
08/11/22, Gender Sensitivity Training, Main Bldg., East Ave., Diliman, Quezon City
07/27/22, Proficiency Course for Executive and Administrative Personnel, Main Bldg., East Ave., Diliman, Quezon City
10/14/21, Webinar on Discipline Management, Main Bldg., East Ave., Diliman, Quezon City
01/07/21, Orientation on the New Schedule of SSS Contributions Effective January 2021, Main Bldg., East Ave., Diliman, Quezon City
10/28/20, Health Awareness Webinar - Your Personality Affects Your Health, Main Bldg., East Ave., Diliman, Quezon City
07/16/20, Corporate Orientation Course, Main Bldg., East Ave., Diliman, Quezon City
08/21/20, Corporate Orientation Course, Main Bldg., East Ave., Diliman, Quezon City
08/25/20, Corporate Orientation Course, Main Bldg., East Ave., Diliman, Quezon City
12/09/07, International TEFL Certification, Unit 1714 Cityland 10 Tower 1, HV dela Costa St., Salcedo Village, Makati City