Aaron Nuckles
South Jordan, Utah,Utah
Summary
Manager skilled in directing branch operations and cultivating high-performing teams. Focused on achieving sales targets and enhancing customer experiences through effective relationship management and coaching. Committed to compliance and operational efficiency while fostering community engagement.
Overview
36
36
years of professional experience
Work History
Branch Manager
America First Credit Union
08.2016 - 08.2026
- Directed daily branch operations, consistently achieving performance goals while maintaining exceptional member service, regulatory compliance, and operational efficiency.
- Drove sales and service performance across consumer lending, deposit accounts, credit products, referrals, and relationship-building initiatives.
- Implemented growth strategies that increased membership, strengthened existing relationships, and advanced branch performance targets.
- Cultivated relationships with members, local businesses, and community organizations, expanding community presence and identifying new business opportunities.
- Analyzed deposits, loans, account growth, and member satisfaction to identify improvement opportunities and enhance branch performance.
- Recruited, hired, trained, and developed employees to build a high-performing, service-focused team.
- Coached and mentored branch staff through feedback and performance management, improving professional development and service quality.
- Ensured compliance with federal and state regulations, credit union policies, Bank Secrecy Act requirements, anti-money-laundering procedures, and internal controls.
- Conducted operational and cash audits, reviewed security procedures, and completed compliance assessments to reduce risk and protect member assets.
Business/Store Manager
Restaurant Depot
Salt Lake City
11.2013 - 07.2016
- Boosted store sales by 23.75% each year for 3 straight years through focused selling tactics and smoother operations.
- Managed store operations in Salt Lake City to improve customer experience and streamline operational processes.
- Directed inventory buying, merchandising, sales, and financial performance to optimize operational success.
- Led team of 65-75 employees through hiring, onboarding, training, performance management, and engagement.
- Guided and developed 7 department managers, building stronger leadership skills and department results.
- Improved store operations to support customer service while meeting safety and regulatory standards.
- Built community relationships and networked to enhance local market presence and drive business growth.
- Completed audits to support accuracy, compliance, loss prevention, and stronger profitability.
Department Manager
Macey's Food Stores
08.1990 - 11.2013
- Directed department operations, ensuring exceptional customer service and compliance with safety, security, and regulatory standards.
- Recruited, interviewed, onboarded, trained, and developed employees for store-wide and departmental teams to improve service quality.
- Recruited, interviewed, onboarded, and developed employees for store-wide and departmental teams to enhance team capability and service quality.
- Managed inventory, purchasing, merchandising, gross margins, sales targets, labor budgets, and inventory objectives, ensuring operational effectiveness.
- Controlled inventory, purchasing, merchandising, gross margins, sales targets, labor budgets, and inventory objectives.
- Optimized inventory accuracy through strategic purchasing, product organization, merchandising, and loss-prevention initiatives.
- Collaborated with store leadership and cross-functional teams to streamline operations and enhance customer experience.
Education
Western Governors University
Salt Lake City, UTSome College -
Skills
- Regulatory compliance
- Sales strategy
- Loans
- Operational efficiency
- Performance analysis
- Relationship management
- Community outreach
- Team leadership
- Team building
- Coaching and mentoring
- Employee training
- Employee development
- Performance reviews
- Relationship building
Timeline
Branch Manager
America First Credit Union
08.2016 - 08.2026
Business/Store Manager
Restaurant Depot
11.2013 - 07.2016
Department Manager
Macey's Food Stores
08.1990 - 11.2013
Western Governors University