Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aaron Simon Caparaz

General Manager
Paranaque City

Summary

Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.

Overview

13
13
years of professional experience
1
1
Certification

Work History

PH General Manager

Podean
02.2025 - Current
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Formulated policies and procedures to streamline operations.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Championed continuous improvement initiatives that enhanced operational performance across all departments.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Head local team-building initiatives and support global team-building events.


PH Head of Operations

Podean
07.2022 - 02.2025
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Formulated policies and procedures to streamline operations.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Championed continuous improvement initiatives that enhanced operational performance across all departments.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Head local team-building initiatives and support global team-building events.
  • Collaborate with global regional directors to establish KPIs and support coverage for Retail, Design, and Data and Analytics teams.
  • Support regional teams in client onboarding and setting up tools and accesses.

Retail Operations Manager

Podean
10.2021 - 07.2022
  • Improved customer satisfaction ratings with attentive service, prompt issue resolution, and proactive relationship building efforts.
  • Developed a high-performing team through effective recruitment, training, and mentoring initiatives.
  • Collaborated closely with other managers to exchange best practices in retail operations management and drive continuous improvement across the organization.
  • Set performance goals for each department to ensure alignment with overall business objectives.
  • Planned, directed, coordinated and assigned manpower to efficiently meet daily production requirements and goals.
  • Established strong relationships with regional leads to ensure seamless communication and manage shared services expectation

Contracts Team Manager

Supply Chimp
04.2018 - 10.2021
  • Overall management, marketing, and optimization of Supply Chimp's U.S. Federal and State Governments contracts.
  • Developed data-driven pricing strategies to maximize profit and increase market share in various government e-commerce platforms.
  • Managed a team of analysts who handled multiple U.S. federal and state contracts on various e-commerce platforms.
  • Performed quarterly process improvement for the Business Development team to identify roadblocks and opportunities for automation.
  • I headed the defense team during the US contract assessment/audits as initiated by the US Federal Acquisition Services.
  • Collaborated with the Customer Success Team, Accounting Team, Data Team, and Development Team to create a seamless and painless resolution to roadblocks.

Assistant Product Manager

Brady Corporation
06.2016 - 10.2017
  • Collaborated with cross-functional teams to ensure smooth product rollouts and successful launches.
  • Assisted in establishing pricing strategies, ensuring competitiveness within the market while maintaining profitability goals.
  • Presented detailed reports on product performance metrics to senior management, identifying areas for growth and opportunities for optimization.
  • Contributed to the development of training programs for both internal staff and external partners, promoting a thorough understanding of product functionality.
  • Supported sales teams with training materials and presentations, boosting their knowledge of product offerings and enhancing their ability to sell effectively.
  • Analyzed consumer feedback for continuous improvement in product design and functionality.
  • Managed product lifecycle from concept to discontinuation, resulting in a well-rounded portfolio of offerings.
  • Created engaging marketing materials to effectively communicate unique selling points of products to target audiences.
  • Assisted in forecasting demand trends using historical data analysis and market insights.
  • Participated in regular meetings with stakeholders, providing updates on project progress and addressing any concerns or obstacles.

Web Content Specialist

Brady Corporation
10.2013 - 06.2016
  • Maintained consistency in voice and style across all web content to establish a strong brand identity.
  • Optimized website performance by regularly auditing site content, identifying areas for improvement, and implementing necessary changes.
  • Streamlined the content development process by creating editorial calendars and setting clear guidelines for writers.
  • Leveraged various CMS platforms such as WordPress to effectively manage and update webpage contents.
  • I wrote and edited optimized website content for new online products.
  • Facilitated web upload of new products until they are deployed on live sites.
  • Coordinated image creation for products with the graphics team.
  • Assisted the Web Content Team in auditing, tracking, and QA tasks.

Web Support Specialist

Yell Adworks
06.2012 - 07.2013
  • I wrote and edited optimized website content for Google Analytics.
  • Created and edited web graphics, such as logos, headers, and backgrounds.
  • Managed and organized data in content management systems for efficient implementation.
  • Validated QA audit reports and resolved disputes for the improvement of team scorecards.
  • Coordinated with the IT department regarding problems that affect latency in production.

Education

Bachelor of Arts - Journalism

University of The Philippines
Diliman
05.2001 -

Skills

Operations management

Project management

Staff supervision

Team building

Performance improvement

Business development

Leadership and team building

Workflow planning

Strategic planning

Training and development

Organizational development

Certification

Certified [Job Title], [Company Name] - [Timeframe]

Timeline

PH General Manager

Podean
02.2025 - Current

PH Head of Operations

Podean
07.2022 - 02.2025

Retail Operations Manager

Podean
10.2021 - 07.2022

Contracts Team Manager

Supply Chimp
04.2018 - 10.2021

Assistant Product Manager

Brady Corporation
06.2016 - 10.2017

Web Content Specialist

Brady Corporation
10.2013 - 06.2016

Web Support Specialist

Yell Adworks
06.2012 - 07.2013

Bachelor of Arts - Journalism

University of The Philippines
05.2001 -
Aaron Simon CaparazGeneral Manager