Aaron Allen Villajuan Candelaria
Dasmariñas,Philiipines
Summary
Im willing to be trained some particular activities with other field to enhanced my qualifications and skills. I am seeking employment with a company where i can used my skills to grow and expand the company. I want to excel in this field with hardwork, perseverance and dedication
Overview
19
19
years of professional experience
Work History
Customer Service Representative
Foundever
Alabang, Muntinlupa, City, Philippines
01.2026 - 04.2026
- handles verizon account
- Addressed customer service enquires quickly and accurately.
- Managed inbound customer service calls, efficiently resolving queries and complaints to uphold satisfaction levels
- Assisting Customer Regarding to their Bills, add a line, adding removing plan and perks, and plan change to their account
Customer Service Representative
EXL SERVICES
Pasay,City, Philippines
06.2025 - 11.2025
- Oversaw customer account inquiries, accurately providing information to resolve service complaints and guarantee customer satisfaction.
- Managed inbound customer service calls, efficiently resolving queries and complaints to uphold satisfaction levels.
- Assisted customers with product-related questions, feedback and complaints.
- Handles Highmark Healthcare account
CSR ADVISOR 1
Concentrix
Quezon City
06.2021 - 09.2023
- AT&T WLNP Customer Service Representative
- handles activation or number change from different providers going to our provider
- Monitored customer satisfaction metrics, identifying trends and developing strategies to address areas of concern.
Airport Operation Assistants
Landbank Service Corporation
Pasay City
12.2008 - 07.2015
- Updating fids, passenger assisting, encoding of daily summary reports
- Announcing the arrival flights on car paging counter.
On The Job Trainee (STUDENT)
DEPARTMENT OF EDUCATION NATIONAL CAPITAL REGION
Quezon City
04.2007 - 05.2007
- Data entry, encoding, Sorting of files
Education
Diploma - E-COMMERCE PROGRAMMING
STI COLLEGE MUÑOZ- EDSA
01-2007
Secondary -
MOTHER MARY INTEGRATED SCHOOL
Dasmariñas, Cavite01-2000
Primary -
IMMACULATE CONCEPTION ACADEMY
Dasmariñas, Cavite01-1996
Skills
- Adobe Photoshop
- HTML
- Dreamweaver
- Microsoft Access
- Visual Basic
- Microsoft Office
- Cabling UTP Cable
- Multitasking
Training
- EMPLOYMENT PREPARATION SEMINAR, 2007-01-15, 2007-01-18, Caliraya, recreational park center, Laguna, STI COLLEGE Muñoz-Edsa
- RAMP SAFETY AWARENESS CAMPAIGN, 2010-03-18, NAIA TERMINAL 4
- AT&T WLNP CLIENT SPECIFIC TRAINING, 2020-08-28, MDC 100 BLDG CONCENTRIX SITE, Eastwood, Quezon City
- AT&T WLNP STREAMLINE OTT PHASE, 2020-08-29, MDC 100 BUILDING CONCENTRIX SITE, Eastwood, Quezon City
Custom Section
Im willing to be trained some particular activities with other field to enhanced my qualifications and skills. I am seeking employment with a company where i can used my skills to grow and expand the company. I want to excel in this field with hardwork, perseverance and dedication.
Timeline
Customer Service Representative
Foundever
01.2026 - 04.2026
Customer Service Representative
EXL SERVICES
06.2025 - 11.2025
CSR ADVISOR 1
Concentrix
06.2021 - 09.2023
Airport Operation Assistants
Landbank Service Corporation
12.2008 - 07.2015
On The Job Trainee (STUDENT)
DEPARTMENT OF EDUCATION NATIONAL CAPITAL REGION
04.2007 - 05.2007
Diploma - E-COMMERCE PROGRAMMING
STI COLLEGE MUÑOZ- EDSA
Secondary -
MOTHER MARY INTEGRATED SCHOOL
Primary -
IMMACULATE CONCEPTION ACADEMY