Allana Jadraque
Digital Marketing Assistant
Panabo City,Davao Del Norte
Summary
Proven skills in increasing customer engagement and business visibility in online searches through successful SEO approaches. Experienced in developing marketing initiatives, increasing business success and boost sales. Excellent analytical, organizational and decision-making abilities.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Digital Marketing Assistant
coinpass global
Ashford, Kent
07.2020 - Current
- Created and deployed social media content, engaged with target audiences.
- Tracked and reported on marketing campaign performance monthly to help with optimizing current and future plans.
- Created and presented pitch materials, proposals and presentations.
- Leveraged tracking data to segment target audiences, trigger campaigns and personalize content.
- Boosted brand awareness by establishing strong web and social media presence.
- Optimized social media channels and web pages to improve SEO and usability.
- Maximized strategic approaches by keeping close eye on performance and making appropriate adjustments.
- Produced and submitted weekly reports outlining progress against KPI objectives.
- Identified appropriate KPIs and reported key metrics from digital campaigns.
- Created customized marketing materials to increase product awareness.
Online ESL Teacher
RareJob
Quezon City, Metro Manila
01.2020 - 06.2020
- Participated actively in course discussions, promoting students to participate and interact with one another..
- Communicated with students using textbooks and the English language online learning platforms, webcams and headphones.
- Combined students' personal interests with lesson objectives to create student-specific activities.
- Educated students in basics of English grammar and conversational speaking.
Customer Service Representative
VXI Global
Davao City, Davao del Norte
05.2018 - 12.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
- Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Increased efficiency and team productivity by promoting operational best practices.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Provided ongoing guest service.
Education
Bachelor of Secondary Education - Major in English Language
Davao Del Norte State College
Barangay New Visayas, Panabo City, Davao Del Norte 06.2014 - 06.2018
Skills
SEO
Certification
Digital Marketing Training - 34 Hours
Timeline
Digital Marketing Training - 34 Hours
01-2022
Digital Marketing Assistant
coinpass global
07.2020 - Current
Online ESL Teacher
RareJob
01.2020 - 06.2020
Customer Service Representative
VXI Global
05.2018 - 12.2019
Bachelor of Secondary Education - Major in English Language
Davao Del Norte State College
06.2014 - 06.2018
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