Cherry Ann Legaspi

Customer Service

§ Works with customer inquiries, ordering and handling complaints.

§ Keeps records of customer request, process customer order, accounts and information.

§ Follow communication procedure, guidelines and policies.

Documentation

§ Verification of booking order.

§ Secure approval for customer accounts for credit.

§ Preparation of complete and accurate sales order.

§ Facilitate AF liquidation and material requisition for sales promotion.

Sales Monitoring

§ Organize and coordinates booking, request and other Account Facilitators activities/ schedules.

§ Track weekly, monthly and quarterly performance vs. sales target

§ Provide customers information/ updates as to the status of orders

§ Keep and maintain sales data and provide sales report to ASE

Petty Cash

§ Ensuring sufficient funds to sustain delivery expenses.

§ Accurate liquidation of funds and proper charging of expenses.

This position is responsible for:

• Communicated progress of monthly and quarterly initiatives to internal and external sales teams
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base