Summary
Work History
Education
Skills
Timeline
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Carl Acot

Quezon City, Metro Manila,00

Summary

IT Technical Support Intern at Concentrix, adept at deploying and imaging desktops to enhance operational efficiency. Recognized for problem-solving skills and attention to detail, successfully managed ticket remedies and streamlined asset sorting. A quick learner with a goal-oriented mindset, committed to delivering exceptional technical support and fostering team collaboration.

Work History

Intern

Concentrix, Eton Centris
Quezon City, Metro Manila, Philippines
06.2023 - 08.2023

IT Technical Support Intern

  • Deploy and image bulk request desktop to support newly open account both work at home and onsite.
  • Sorting of assets and peripherals
  • Reimage based on production account
  • Handles active directory (resetting password and deletion of computer name)
  • Monitor/handle ticket remedy related to software installation, hardware diagnostic and must maintain

Education

Bachelor of Science - Computer Engineering

AMACC Fairview
Regalado Avenue Corner Bristol Avenue, Fairview, Q

Skills

  • Quick learner
  • Problem-solving
  • Computer skills
  • Team collaboration
  • Attention to detail
  • Goal-oriented mindset

Timeline

Intern

Concentrix, Eton Centris
06.2023 - 08.2023

Bachelor of Science - Computer Engineering

AMACC Fairview
Carl Acot