Errian Matira
CAKE ARTIST
Lot 16 , 18- Gladiola St. Betzaida Village, Batangas,Batangas/Region IV-A
Summary
Creative Bakery Manager looking to build upon skills and tackle new responsibilities. Over years of experience in baking cakes and pastries. Extensive knowledge of all handcraft baking techniques and food safety and sanitation standards.
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Bakery Manager/Cake Artist
Yaneiz Cakes and Pastries
Virgo St. Lourdes Village, Bolbok, Batangas, Batangas/Region IV-A
08.2016 - Current
- Maintained cleanliness and hygiene in bakery premises.
- Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
- Maintained and controlled inventory of baked goods.
- Established performance goals and empowered bakers to exceed targets.
- Managed all baking operations professionally and handled all problems confidently.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Developed unique events and special promotions to drive sales.
- Oversaw food preparation and monitored safety protocols.
- Enhanced business productivity by training team members and servers on best practices and protocols.
Functions and Event Manager
Aqua Breeze Resort
Dumantay , Batangas City, Batangas/Region IV-A
05.2013 - 08.2016
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Planned and organized activities, details and logistics for events.
- Managed administrative logistics of events planning, event booking and event promotions.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
Escalation Team - TIER 2
ACS Advance Contacts Solutions Inc.
G/F Asian Plaza bldg. Sen. Gil Puyat Avenue Corner, Tordesillas St. Makati City, Manila
08.2007 - 10.2008
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Handled calls per day to address customer inquiries and concerns.
Team Member/ Local Store Marketing - LSM
Phil. Pizza Inc.
Bay City Mall, D. Silang St. Batangas City, Batangas
10.2003 - 04.2005
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
Front Counter/ Drive Thru Counter/ My Store Market
Golden Arches Development Corporation (McDonald's)
Batangas, Batangas
05.2001 - 08.2003
- Worked with customers to understand needs and provide excellent service.
- Served customers and followed outlined steps of service.
Education
Bachelor of Science - Hotel And Restaurant Management
Lyceum of The Philippines University of Batangas
Batangas, Philippines 06.2000 - 03.2004
Skills
Creative artistic vision
Bakery equipment knowledge
Planning and Coordination
Interpersonal Communication
Organization and Time Management
Mentoring artists
Timeline
Bakery Manager/Cake Artist
Yaneiz Cakes and Pastries
08.2016 - Current
Functions and Event Manager
Aqua Breeze Resort
05.2013 - 08.2016
Escalation Team - TIER 2
ACS Advance Contacts Solutions Inc.
08.2007 - 10.2008
Team Member/ Local Store Marketing - LSM
Phil. Pizza Inc.
10.2003 - 04.2005
Front Counter/ Drive Thru Counter/ My Store Market
Golden Arches Development Corporation (McDonald's)
05.2001 - 08.2003
Bachelor of Science - Hotel And Restaurant Management
Lyceum of The Philippines University of Batangas
06.2000 - 03.2004