Astrobal Operana Cruz Jr.

• Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
• Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
• Recorded information, shortages and discrepancies to keep records current and accurate.
• Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
• Loaded, unloaded and moved material to and from storage and production areas.
• Measured dimensions of finished pieces for conformance to specifications.
• Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
• Performed general housekeeping and cleaning tasks.

RESTAURANT WAITER

• Placed orders for customers with vendors and confirmed delivery dates and times.
• Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
• Noted special customer requests and followed up with kitchen to confirm delivery.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Cultivated warm relationships with customers.
• Processed orders and sent to kitchen employees for preparation.
• Answered customers' questions, recommended items and recorded order information.
• Presented menus to customers promptly after seating and answered questions about menu items, making recommendations upon request.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Inspected dishes and utensils for cleanliness.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

DELIVERY RIDER:

• Completed on-time deliveries by choosing best and most efficient routes.
• Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
• Fostered positive working relationships with regular customers.
• Delivered packages to customer doorsteps and business offices.
• Contacted customers prior to delivery to confirm and coordinate delivery times.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
• Conferred with dispatch to relay delays, receive route and adjust plans to meet daily targets.
• Reviewed routes and expected delivery time frames to determine order of deliveries.
• Inspected load security and checked for damages.
• Kept detailed records of deliveries and money received from customers.
• Successfully avoided time delivery delays by carefully planning best routes.
• Recorded each delivery using proper paperwork before leaving warehouse.
• Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery.
• Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
• Maintained organized, clean and professional vehicle to protect company reputation with customers.
• Minimized company liability and risks to loads by obeying traffic laws.
• Planned optimal routes based on GPS software and knowledge of local traffic patterns.

• Talked with customers about project specifications, budgets and timelines for top-notch customer service.
• Answered customer inquiries by phone or email and responded promptly.
• Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
• Assisted in dining room by removing soiled dishes during meal service and transporting to kitchen for washing.
• Cooked, prepared and bagged food for customers.
• Kept all prep areas clean by sweeping, mopping and washing down counters.
• Kept customers and crew areas organized.
• Filled and provided customer orders within deadlines.
• Operated convection ovens and steamers to cook meats, rice and other food items.
• Verified freshness of food and ingredients by checking for quality, keeping track of new and expired items and rotating stock.