Merlie Sabiano
Sison, Pangasinan
Summary
Enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
26
26
years of professional experience
Work History
Elderly Caregiver
Mr. Ahmad Alshalfan
08.2017 - 11.2023
- Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Managed medication, ensuring proper dosages and adherence to prescribed schedules.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Supported seniors during nighttime hours by providing assistance and comfort, ensuring a restful night''s sleep.
- Maintained clean, safe, and well-organized patient environment.
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Elderly Caregiver
Tadi Alkhamsan
04.2015 - 04.2017
- Improved mobility for elderly individuals by assisting with exercises and physical therapy routines.
- Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
- Coordinated closely with family members on updates regarding their loved one''s condition while respecting privacy.
- Maintained clean, safe, and well-organized patient environment.
Domestic Helper (OFW)
Belinda Tiu
10.2009 - 02.2011
- Improved household .
- Maintained a clean, safe, and organized home environment for family members.
- Assisted in meal planning and preparation, ensuring nutritious meals were served daily.
- Provided attentive childcare.
- Managed laundry services, including washing, drying, folding, and ironing clothing items.
- Conducted deep cleaning tasks such as dusting furniture, vacuuming carpets, and mopping floors for an immaculate living space.
- Established trust with employers through reliable performance in completing daily tasks efficiently.
Customer Service Representative
Nu Skin
04.2007 - 03.2009
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
Roving Supervisor
Canadian Manufacturing
03.2006 - 08.2006
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
General Office Clerk
Triumph International Philippines Inc.
03.2005 - 09.2005
- Maintained confidentiality while handling sensitive information across various departments within the organization.
- Spearheaded file archiving initiatives, digitizing paper records for easy retrieval and improved data security measures.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Completed clerical tasks such as filing, copying, and distributing mail.
Counter Checker
Homeworld Shopping Corporation
04.1999 - 10.1999
- Improved customer satisfaction by providing accurate and efficient counter checking services.
- Maximized accuracy in transactions by carefully verifying item prices and quantities during the counter checking process.
- Prevented loss of merchandise through vigilant monitoring of potential theft during the counter checking process.
- Handled returns and exchanges professionally, ensuring customer satisfaction while adhering to store policies.
Group Leader
Amertron Incorporated
04.1998 - 02.1999
- Mentored team members to enhance their skillsets, resulting in higher-quality work and improved job satisfaction.
- Conducted regular performance evaluations and provided constructive feedback to team members, contributing to professional growth and development.
- Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
- Maintained organized work area by cleaning and removing hazards.
Education
Associate in Secretarial
Studied in IETI Cubao Transferred To NLAC
Artacho Sison, Pangasinan1998
Artacho National High School
Artacho Sison, Pangasinan1993
Esperanza Elementary School
Esperanza Sison, Pangasinan1989
Skills
- Activities of Daily Living
- Time Management
- Basic Housekeeping
- First aid and safety
- Patient Care
- Behavioral Management
- Customer Service
- Adaptability and Flexibility
Timeline
Elderly Caregiver
Mr. Ahmad Alshalfan
08.2017 - 11.2023
Elderly Caregiver
Tadi Alkhamsan
04.2015 - 04.2017
Domestic Helper (OFW)
Belinda Tiu
10.2009 - 02.2011
Customer Service Representative
Nu Skin
04.2007 - 03.2009
Roving Supervisor
Canadian Manufacturing
03.2006 - 08.2006
General Office Clerk
Triumph International Philippines Inc.
03.2005 - 09.2005
Counter Checker
Homeworld Shopping Corporation
04.1999 - 10.1999
Group Leader
Amertron Incorporated
04.1998 - 02.1999
Associate in Secretarial
Studied in IETI Cubao Transferred To NLAC
Artacho National High School
Esperanza Elementary School
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