ROSS NASHIR BALOTRO CARATAO

• Conducted, assisted and lead colleagues in standard way of guidance to security personnel on how to perform their day-to-day tasking
• Not to mentioned regular scheme of trainings, orientations and seminars
• Improves flow of security agency hired and floating personnel to avoid unnecessary complaints and keeping them in right track wherein strategic planning and client issues and concerns priority and likes below following.
• Improved immediate incident response time by reducing average time from beyond to within first number of hours
• Successfully contained all security incidents within time frame and developed and implemented standardized incident response plan in our clients.
• Enhance security awareness by increasing security awareness through trainings and seminars.
• Successfully implemented security awareness program that reached all security personnel in different detachments.
• Effectively mitigate number of security incidents with minimal impact on company and improved organization’s security posture by implementing new security controls.
• Developed new security policy that will improve company’s security posture.
• Conduct training and seminars to security officers/personnel mandated by clients.
• Lead in conducting security & risk assessment & survey, risk management plan and critical incident investigations.
• Evaluated employee performance regularly using objective metrics aligned closely with company's strategic objectives

Structured and organized Security Department of company that mainly focuses on asset protection, personnel safety, loss mitigation prevention and control thru proactive measures

• Improved company loss rate below threshold or target set by management
• Maximized Security vendor’s output thru crafting /improvement of Security Vendor contract SLA beneficial and fair to both parties
• Implemented smooth operations flow itemization program thru proper execution of accountable tasking for each and every officer in every department without compromising security operations procedures
• Bridge gap between security operations and another department.
• Identifies operational deficiencies and weak points in related to security matters
• Addresses security gaps and formulate SOPs and policies relevant and vital to company day to day operations.
• Regularly coordinates with officials of client-companies and local government authorities regarding safety and security situation of posts/units
• Plans, lead, organize, and control activities of his department in support of overall objectives of company of providing quality security service to client-companies.
• In charge of strategic planning of company security operations
• Overall, in charge of all security aspect and matters of company
• Attend to client mandatory monthly meetings and/or requested emergency meetings due critical incident or serious concerns in client facility involving assigned security personnel at area
• Directly reports to Operations Director

• I was able to upgrade professionalism and decorum of Security Guards thru implementation of standard uniform and discipline such as bearing, posture and courtesy
• It was increased awareness of security personnel day to day duties and responsibilities through constant guidance, coordination, supervision and follow ups
• Delineated emergency response team response and functions thru creation of core group of responders tailored fit to all present threats and risks of the estate
• Successfully implemented and recommended best practices and systems applicable to company day to day security operational and administrative requirements
• It generated the morale and welfare of the personnel byapplication of spot correction, guidance and counseling, mentoring, open door policy and due process.
• The Operations & Personnel Manager formulates Security and Safety Policies and Procedures and oversees their effective implementation in order to ensure the Security and Safety of employees in all client stakeholders of the company.
• Responsible for protecting the properties of the clients and ensures there are no pilferages or security and safety related matter breaches.
• Organizes and directs Security Operations Agency employees of the Client Security Department in the performance of their duties and functions with the general supervision of the Agency General Manager/Director.
• Assist the General Manager in managing security operations on a daily basis
• Areas of responsibilities, to protect the safety and property of the assets, employees, client property, accident and fire prevention response.
• Motivated subordinates and encourages them to perform their duties and responsibilities in the manner expected and required of them
• Trains and develops them to improved their work performance.

• Able to increase and sustain Client’s annual SECURITY AUDIT RESULT for 5 consecutive quarters
• Has maintained no significant security related incidents during the stint and expanded good rapport as well as relationship with friendly forces and force multipliers
• Participated in successful guards posting to new client, Conceptualized and implemented some ERR or Emergency Response Equipment Room for major and some minor clients
• The objective is to come up with a dedicated room for emergency response’ equipment located strategically in the clients’ designated areas in the advent of local emergencies
• Equipment involves but not limited to Fire emergencies, medical Response, Collapse structure and high angle rescue, Vehicular accidents, crime scene preservation, evacuation/extrication and the likes
• This initiative has been in effect and sealed its place in the Operations Planning and Systems signed and approve by Mr
• Juanito Sy Lua Jr.

• Maintained the highest level of department’s integrity and reputation thru proper management and leadership
• Able to meet allowable shrinkage report (0.38% Net of Vat) thru effective cost control and loss prevention implementation
• Maintained no recorded significant security related incidents during the stint.
• Was responsible for the security, housekeeping, engineering or agency related concerns of the store.
• Ensured also that contracts for all agencies are updated and bills are settled.

• Reported accidents, incidents, injuries, and unsafe work conditions to the regional manager and SM Store branch manager.
• Maintained safe and secure environment for customers and employees by patrolling and monitoring premises and personnel.
• Controlled the low percentage of loss and stolen items inside the store premises and successfully mitigated the number of cases filed against shoplifters and other theft incident.

• Provided financial counseling to individuals in debt and conferred clients in certain available monthly income versus expenses in order to meet client obligations
• Established payment priorities to reduce client’s overall costs by liquidating high interest, short term loans or contracts first.
• Participated in strategic planning sessions to contribute valuable insights into company direction and long-term goals

• In charge with the accountability of achieving budgeted sales targets, soliciting new business from new and existing customers (Hospital, dispensing and prescription doctors while managing existing customers in South Luzon area).

• Maintained and adopted highest level of soldier’s discipline thru obedience and chain of command observance, and youngest admin non-commissioned officer on rank of Private First Class
• No recorded violation or infraction of rules or any case involvement
• Increased efficiency on office related matters to proper documentation and systematic approach that reduces systems bureaucracy
• Participated in numerous armed rescue missions and assisted in rescue operations in urban and combat areas and others.