Margaux Co
Pasig City
Summary
Highly organized and dependable with proactive approach to problem-solving and decision-making. Detail-oriented individual with exceptional communication and project management skills. Possesses strong understanding of operational procedures and demonstrates excellent leadership and communication skills. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
20
20
years of professional experience
Work History
Officer-in-Charge for General Operations
The Flower Collection
04.2005 - 03.2020
- Oversaw daily operations, ensuring smooth execution of tasks and timely completion of projects.
- Fostered a positive work environment by cultivating strong relationships among team members and promoting open communication channels.
- Improved overall unit efficiency by implementing streamlined processes and procedures.
- Maintained strict compliance with regulations, ensuring adherence to established policies and procedures.
- Managed allocation of resources, optimizing budgetary planning and minimizing waste.
- Optimized resource utilization by allocating appropriate personnel to priority tasks based on skill set analysis.
- Conducted data-driven decision-making processes that led to improved organizational performance.
- Championed change initiatives by embracing innovation and promoting a culture of continuous improvement.
- Resolved complex issues through critical thinking and effective communication with stakeholders.
- Implemented effective conflict resolution strategies, successfully mediating disputes between personnel while fostering professional growth opportunities for all parties involved.
- Handled administrative requirements, maintained records and submitted operational reports.
- Coordinated activities of subordinate personnel to support mission success.
Store Manager
Hapchan Teahouse
03.2004 - 03.2005
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Store Supervisor
Hapchan Teahouse
04.2001 - 02.2004
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Conducted inventory analysis to determine optimal stock levels.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Managed cash handling processes accurately to maintain financial integrity within the store''s daily transactions.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Answered product questions and assisted customers in selection and checkout.
- Improved store efficiency by implementing effective inventory management and product merchandising techniques.
Theater Production Staff
Miss Saigon, Manila
04.2000 - 03.2001
- Contributed to a positive workplace culture by consistently displaying a strong work ethic, professionalism, and a commitment to excellence in all tasks performed.
- Enforced company policies and procedures within the workplace, maintaining a professional atmosphere conducive to productivity.
- Promoted teamwork among staff members by fostering open communication channels and actively collaborating on problem-solving efforts.
- Coordinated with supervisors to address any challenges or concerns related to the production process promptly and effectively.
- Assisted in meeting production deadlines by working closely with team members to complete tasks efficiently and accurately.
- Collaborated with cross-functional teams to achieve optimal workflow, resulting in improved productivity levels.
Education
Bachelor Of Arts - Mass Communication
University of Santo Tomas
Manila, Philippines 03.2000
Skills
- Teamwork and loyalty
- Discipline and focus
- Operations monitoring
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Reliability
- Effective and excellent communication
- Organizational skills
- Adaptability and flexibility
- Decision-making
- Situational awareness
- Task prioritization
- Analytical thinking
- Professionalism
- Cultural awareness
Timeline
Officer-in-Charge for General Operations
The Flower Collection
04.2005 - 03.2020
Store Manager
Hapchan Teahouse
03.2004 - 03.2005
Store Supervisor
Hapchan Teahouse
04.2001 - 02.2004
Theater Production Staff
Miss Saigon, Manila
04.2000 - 03.2001
Bachelor Of Arts - Mass Communication
University of Santo Tomas
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