SHARON ROSE SABAÑA

• Prepare month-end reporting tasks monthly by organizing billing records, account updates, and reconciliation notes.
• Manage billing operations for invoices, payment records, and account adjustments with consistent attention to detail.
• Review account balances and resolve billing discrepancies before they affect customer communication or reporting.
• Coordinate invoice processing with internal teams to keep billing records current and organized.
• Maintain accounts payable and accounts receivable records while tracking payment status and account activity.
• Support payroll processing by confirming billing-related entries and flagging discrepancies for review.
• Document billing procedures and workflow steps to improve consistency across recurring tasks.
• Coordinate calendar requests and meeting details to support billing discussions and administrative follow-up.
• Coordinate account updates with stakeholders to keep billing information aligned across internal records.

• Coordinated daily production activities to keep work assignments organized and aligned with schedule requirements.
• Monitored workflow progress and followed up on delays to keep production moving smoothly.
• Supported team members with clear instructions and day-to-day problem solving on the production floor.
• Maintained production records and updated reports for management review at the end of each shift.
• Documented workflow steps and operational notes to improve consistency across recurring production tasks.
• Reviewed compliance records and flagged missing information for follow-up before submission deadlines.
• Prepared shift updates for supervisors and shared key production issues in a timely manner.
• Tracked attendance and shift coverage to help maintain stable staffing across production periods.
• Coordinated meeting notes and action items to keep follow-up tasks organized after team discussions.
• Handled routine administrative updates tied to production records and internal communication.
• Scheduled routine meetings and managed calendar changes to support day-to-day coordination.

• Build client relationships through clear communication, trust, and responsive follow-up on account needs.
• Coordinate with internal departments to resolve client requests and support timely service delivery.
• Maintain accurate inventory and account notes while updating records for audits and day-to-day review.
• Analyze consumer behavior data and identify industry trends to support process improvements and issue prevention.
• Use updated product knowledge to explain services clearly and resolve complaints before they escalate.

• Organized and maintained files, records, and databases with accurate client, listing, and transaction updates.
• Created and managed social media posts, newsletters, and email campaigns to promote listings and engage prospects.
• Updated property listings across real estate platforms and the agent website to keep information current.
• Researched market activity and generated leads through online tools and platforms.
• Followed up with leads and answered property questions to support client relationships and ongoing interest.

• Created social content in Canva, including Stories, Reels, and short videos, to support platform engagement.
• Managed social media platforms, posted regular updates, and responded to online engagement in a timely manner.
• Supported the CFO with executive support, day-to-day administrative tasks, and workflow optimizations and setups.
• Onboarded new clients and communicated intake details to keep client setup moving smoothly.
• Managed email inboxes and general administrative tasks while supporting team members as needed.
• Reconciled monthly financial statements to ensure accuracy and compliance with accounting standards.
• Processed accounts payable and receivable transactions, maintaining precise records of all financial activities.

• Generated leads through cold calling, LinkedIn Sales Navigator monitoring, data mining, and outbound campaign follow-up.
• Maintained lead records in Pipedrive and completed accurate CRM data entry for outbound sales activity.
• Prepared email quotations and drafted contracts in PandaDoc to support sales processing and client follow-up.
• Provided administrative support to senior consultants, the executive team, and the Operations Manager across daily priorities.
• Supported marketing reporting by tracking results, measuring campaign performance, and organizing follow-up actions.

Delivered operational support for monthly trade processing across global locations in Toronto, Australia, Luxembourg, and Singapore. Ensured compliance with timelines for entering all trade activities within the global unit. Sustained high accuracy levels in trade activity data entry. Facilitated investor communication through confirmations and market value statements distribution. Supported additional responsibilities, including SSC assistance and queue management. Utilized comprehensive knowledge of multiple systems for efficient trade processing.

• Conducted due diligence on potential investments and presented findings to investors.
• Supported senior management in building investor relations programs, resulting in improved relationships with key stakeholders.
• Developed and maintained relationships with institutional investors to enhance communication strategies.