Jeck Alexis Jurado
Workday Consultant
Manila
Summary
Dedicated and adaptable professional with 4 years of experience in process improvement, quality assurance, and upholding ethical standards. Recognized for ability to collaborate within multidisciplinary teams, demonstrates effective communication skills, and committed to continuous learning for personal and professional growth. Currently serving as a Workday Consultant for a Workday Customer, with nearly 4 years of experience working with the Workday platform. Successfully supported clients across automotive, clothing, petroleum refining, and insurance industries.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Application Development Senior Analyst
Accenture
12.2020 - Current
- Provided technical support and troubleshooting services to a wide range of customers, ensuring prompt resolution of customer inquiries
- Effectively communicated technical information to non-technical personnel to ensure customer satisfaction
- Analyzed customer requirements, identified and resolved issues in a timely fashion
- Contributed to a positive team culture by sharing knowledge, offering constructive feedback, and collaborating effectively with colleagues in pursuit of common goals.
- Maintained detailed documentation throughout the development process, ensuring a clear understanding of application components for future maintenance or enhancement efforts.
- Closed 1700+ HCM Core Service Request tickets, and processed 100+ security request tickets in a 2-year span as a support
- Implemented 30+ user stories in the recruiting workstream of Workday in a 6-month span as a developer
- Participated in Agile methodology; attended daily stand-ups, backlog refinements and retrospective meetings providing insight and feedback as a developer
- Facilitated smooth migrations to new systems, minimizing disruptions to business operations and maintaining productivity levels.
- Performed unit and comprehensive testing to drive functional and technical deliverables.
Radio Engineer
Microdata Systems and Management, Inc
02.2019 - 07.2020
- Supervises subcontractors during project
implementation - Simulates radio signal coverage before and during
project implementation - Programming of Digital Mobile Radios and Repeater
Configurations (Hytera) - Makes weekly accomplishment report and technical
report for documentation and punch list updates - Provides on-site and on-call technical support to clients
- Supervised teams that implemented more than 50+ radio communication systems in different sites and client
Project 222 Intern
ABS-CBN Corporation
05.2017 - 06.2017
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Education
Bachelor of Science - Electronics Engineering
National University
Manila 06.2013 - 05.2018
Skills
Workday - HCM Core
Workday - Security
Workday - Recruiting
Agile Development
JIRA
Client communication
System analysis
Agile development
Time management
undefinedCertification
Workday HCM Core Certified
Personal Information
Nationality: Filipino
Timeline
Workday HCM Core Certified
01-2021
Application Development Senior Analyst
Accenture
12.2020 - Current
Radio Engineer
Microdata Systems and Management, Inc
02.2019 - 07.2020
Project 222 Intern
ABS-CBN Corporation
05.2017 - 06.2017
Bachelor of Science - Electronics Engineering
National University
06.2013 - 05.2018
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