Errin Joseph Belgado
086C Barangay San Marcos, San Pablo City, Laguna
Summary
Motivated individual with experience in customer service. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
ResultsCX
10.2021 - Current
- Demonstrated excellent communication, interpersonal, and organizational skills while interacting with customers.
- Remained calm and composed to deescalate aggressive customer behavior.
- Developed and maintained positive relationships with customers by providing timely, accurate information and solutions to their inquiries or problems.
- Researched complex problems using available resources, including internal databases and external websites.
- Utilized problem-solving skills to identify and resolve customer inquiries quickly and efficiently.
- Developed strong relationships with customers by providing prompt resolution of their concerns.
- Maintained a positive attitude when dealing with challenging situations or difficult customers.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike
Education
Some College (No Degree) - Bachelor of Science And Information Technology
Colegio De San Juan De Letran Calamba
Calamba City 04.2001 -
High School Diploma -
Liceo De San Pablo
San Pablo City 04.2001 -
Skills
Timeline
Customer Service Representative
ResultsCX
10.2021 - Current
Some College (No Degree) - Bachelor of Science And Information Technology
Colegio De San Juan De Letran Calamba
04.2001 -
High School Diploma -
Liceo De San Pablo
04.2001 -
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